Terms of Service

Legal agreement for using our platform

Last updated: 9/22/2025

Agreement Acceptance

By accessing and using our scheduling platform, you accept and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our service.

Service Description

Our platform provides comprehensive online scheduling and booking services for local businesses and their customers.

For Businesses

Create detailed business profiles
List and manage services
Set availability schedules
Process secure payments
Communicate with customers

For Customers

Browse local businesses
Book appointments online
Manage bookings easily
Secure payment processing
Direct business communication

User Responsibilities

BBusiness Users

Provide accurate business information
Honor confirmed appointments
Maintain professional conduct
Comply with applicable laws
Pay subscription fees on time
Keep service descriptions current

CCustomer Users

Provide accurate contact information
Honor appointments or give notice
Treat providers with respect
Pay for services as agreed
Follow cancellation policies
Use platform appropriately

Payment Terms

Subscription Billing

Subscription fees are billed in advance on a monthly or annual basis and are non-refundable except as required by law.

Secure Processing: All payments are processed through trusted third-party providers. We never store your payment information on our servers.

Late Payment Policy

Failure to pay subscription fees may result in suspension or termination of your account. We'll provide notice before taking action.

Prohibited Uses

The following activities are strictly prohibited on our platform:

Unlawful activities or solicitation
Violating laws or regulations
Infringing intellectual property
Harassment or discrimination
Submitting false information
Uploading malicious code
Spam or phishing attempts
Circumventing security features

Legal Protections & Disclaimers

Service Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES.

Governing Law

These Terms are governed by the laws of Massachusetts, United States, without regard to conflict of law provisions.

Questions About These Terms?

Our legal team is here to help clarify any questions about our terms of service.

Email: legal@schedulingsmallbusiness.com

Location: Springfield, MA