Privacy Policy

Your privacy is our priority

Last updated: 9/22/2025

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account
Create a business profile
Book appointments
Contact us for support
Subscribe to communications

Data Types Collected

Name, email, phone number
Business information & services
Payment information (secure)
Profile photos & images
Communication preferences
Device & browser information

How We Use Your Information

Service Delivery

Provide platform services
Process bookings
Facilitate communication

Platform Improvement

Enhance user experience
Analyze usage patterns
Develop new features

Security & Compliance

Prevent fraud
Ensure platform security
Meet legal obligations

Communication

Send notifications
Provide support
Marketing (with consent)

Information Sharing & Disclosure

Trusted Service Providers

We work with trusted partners to provide our services:

Payment processors (Stripe)
Authentication (Clerk)
Database & hosting (Convex, Vercel)
Email services
Analytics providers

Legal Requirements

We may disclose information when required by law, in response to legal requests, or to protect our rights and the safety of our users.

Data Security & Retention

We implement robust security measures to protect your information, including encryption, secure servers, and regular security audits. We retain your data only as long as necessary to provide our services or as required by law.

Note: While we use industry-standard security measures, no method of internet transmission is 100% secure. We continuously work to improve our security practices.

Your Privacy Rights

Access

Request access to your personal information

Rectification

Request correction of inaccurate information

Erasure

Request deletion of your personal information

Portability

Request transfer of your information

Objection

Object to processing of your information

Restriction

Request restriction of processing

Questions About Your Privacy?

We're here to help. Contact us anytime with privacy-related questions.

Email: privacy@schedulingsmallbusiness.com

Location: Springfield, MA